Core team & Service system supported by the community also no founder on record. With the explosion of users, traditional customer service department is difficult to develop sustainably under the burden of a million-scale customers.

​ Hotbit will design a worldwide customer service system participated by the community and the service providers will be rewarded with HTB.

Rinat graduated from a village school in 1999 and enrolled at the Russian Federation's Yaroslavl Higher Military School of Air Defense. Rinat served for ten years, five of which were spent on the Subarctic Kola Peninsula.
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The fact of the matter is that an officer's salary in 2009 had also been 24,500 rubles. His wife, son, and he lived paycheck to paycheck, constantly in debt, as a family of three.

The most interesting thing happened in 2009, when he left the army and launched his first business. It was a minor subset of consumer electronics (3.5 square meters).

​Rinat couldn't really fit in there. In 2010, I opened the second section, which was 30 square meters in size. In 2012, he made the decision to sell these two sections and relocate to Moscow. In 2013, Rinat founded a company that employed 150 people. They had been in charge of apartment renovation services. More than 1 million square meters of work were completed in 2015.